The
Ghana
Airports
Company
Limited
(GACL)
has
attributed
Tuesday’s
disruption
in
its
check-in
systems
at
Kotoka
International
Airport
to
ongoing
excavation
works
at
the
facility.
Management
of
the
airport
clarified
that
the
disruption
was
not
due
to
erratic
power
supply,
as
widely
speculated.
In
a
statement,
GACL
confirmed
that
at
about
7:51
PM
on
Tuesday,
July
16,
2024,
the
check-in
systems
at
Terminal
3
experienced
a
disruption
that
lasted
for
about
an
hour.
The
development
led
to
delays
in
passenger
processing
and
airline
turnaround
times.
“The
root
cause
of
the
disruption
was
identified
as
a
fibre
optic
system
failure
due
to
ongoing
excavation
works
by
Ghana
Water
Company
Limited
(GWCL)
along
the
fibre
path
of
Telecel
Ghana
Limited
between
Cantonments
and
Teshie
Nungua.
Contrary
to
some
speculations,
the
disruption
was
not
related
to
a
power
outage
(dumsor),”
stated
the
management
of
the
airport.
GACL
added
that
passengers
were
promptly
notified
of
the
situation,
with
regular
updates
provided
through
intermittent
announcements.
“Despite
the
initial
challenge,
the
situation
was
efficiently
managed
using
the
backup
internet
service,
allowing
airlines
to
eventually
depart
for
their
respective
destinations.
“Management
extends
its
sincere
apologies
to
passengers
who
were
affected
by
the
downtime
and
wishes
to
assure
them
of
its
commitment
to
providing
seamless
facilitation
through
all
GACL-operated
airports,”
the
release
concluded.